We encourage customers to inspect the contents of their package(s) upon delivery. If any items are missing, please contact us within 72 hours. Any missing item inquiries will not be entertained after this time period. Unfortunately due to the high shipping cost, any missing items will be automatically refunded (missing items will NOT be shipped separately) once the investigation is completed.
If you received a damaged package, you can do one of the following:
We are only set up to arrange returns and not exchanges.
If you received the wrong product, faulty or damaged item, please email firstname.lastname@example.org within 30 days of the order date, to ensure you have plenty of time to take advantage of our 30-day return policy. We will gladly issue a refund, once the investigation is completed.